SPN EdTech

Refund Policy

Cancellation & Refund Policy

Last Updated: July 2026

Thank you for choosing SPN EdTech. We strive to provide the best educational resources, live classes, and mock tests to help students excel in their academic journeys. Please read this policy carefully before purchasing any batches, courses, or digital materials through our mobile application or web portal.

1. Strict No-Refund Policy

Because SPN EdTech offers digital content and online services, full access to course materials, videos, and tests is granted immediately upon successful payment. Therefore, we do not offer refunds, partial refunds, or cancellations for any of our services once a purchase has been made.

All sales are final. We highly encourage students and parents to carefully review the batch details, syllabus, educator profiles, and schedule before completing a transaction.

2. Cancellations

Since access to the digital materials is instantaneous, you cannot cancel a subscription or batch enrollment once the payment is successful. If you decide to stop using the app or the purchased materials, you are free to do so, but no refund will be issued for the unused portion of your course.

3. Double Payments and Technical Glitches

While our payment gateways are highly secure and reliable, technical glitches can occasionally occur. If your payment is deducted twice for the same transaction due to a network error or gateway issue:

  • The extra amount is usually reversed automatically by your bank or the payment gateway within 5 to 7 business days.
  • If the duplicate payment is credited to our account, we will manually initiate a refund for the extra charge. Please contact our support team immediately with your transaction ID and bank proof.

4. Unauthorized Transactions

SPN EdTech is not responsible for any purchases made by third parties, including family members or children, using your device or payment methods. It is your responsibility to secure your account and financial information.

5. Changes to Courses

SPN EdTech reserves the right to modify, update, or remove certain content, classes, or educators within a batch as part of our ongoing effort to improve the curriculum. Such standard operational changes do not qualify for a refund.

6. Contact Us

If you experience a technical issue regarding a double payment, or if you need assistance accessing the batch you purchased, please reach out to our support team. (Note: Please do not contact support for standard refund requests, as they will not be entertained).